C of C
Chamber of Commerce.
cabin
the passenger area on an aircraft; the stateroom aboard a cruise ship
cabin steward
the person responsible for maintaining/cleaning the cabins aboard ship
cancellation penalty
the monetary penalty due when travel plans are cancelled, usually after final payment has been made
card mill
a " business " that sells potentially fake travel agent ID cards, usually in a sort of pyramid scheme, whereby the buyer intends only to partake of any legitimate agent benefits. Please do NOT get involved with these - there is no such thing as a " free lunch ! "
carrier
generic term for any company that transports passengers and/or freight
carry-on
currently, there are no uniformly enforced airline restrictions concerning carry-on luggage. Most carriers state that the bag must fit in the overhead bin or under the seat in front of you. The usual maximum measurements are said to be 22 X 14 X 9 inches, but many folks continue to exceed that and are allowed to do so. At most airports, there are bag checking " frames " that you can insert your carry-on into to see if it meets these " quasi-requirements." Enforcement seems to be uneven at best, and often totally lacking. If in doubt, be prepared to be asked to check your carry-ons
cashless cruising
a term that applies to the system of onboard payment used for most all cruises; the final bill for any such purchases is presented against a credit card or cash deposit given upon check-in. The final statement itemizes the purchases of all passengers in a cabin, such as drinks, shore tours, etc.
cay
pronounced " key " - term for a small island, used primarily in the Caribbean, such as
Certified Travel Associate
(CTA) - a travel professional certified by the Institute of Certified Travel Agents, who has passed a series of rigorous tests, assuring the traveling public of professional competence
change of equipment
when a flight, with a single flight number, lands and changes the type of airplane used before continuing on to it's destination
change of gauge
same as above
CHARTER
To hire the exclusive use of a transportation vehicle.
Chunnel
slang for the tunnel beneath the English Channel, from England to France, through which the Eurostar train passes
circle trip
any trip that involves more than a single destination, but which returns to the initial point of departure
city pair
the departure and arrival cities on an airline booking
CLIA
Cruise Lines International Association.
coach
the " economy " section of an aircraft, which may have literally scores of different fares for the same flight
COLLATERAL
Brochures, posters, and other materials used to support tourism promotion.
collision damage waiver
car rental insurance covering any damage to a rental vehicle ( CDW ); many credit card companies cover their clients in this area if they use that card to pay for the rental. Check with you credit card company to see if you are covered and to what extent
COMMISSION
An amount, which may vary, that a travel agent or tour operator receives from a supplier for marketing/selling transportation, accommodations, services or other products or services.
commission cap
the limit placed on commissions paid to travel agents for the sale of air tickets, regardless of their price; designed to allow airlines to increase their profits at the expense of their primary distribution system - the travel agents
commuter
term referring to the small, regional airlines, sometimes called puddle-jumpers
COMP.
Complimentary.
CONCESSION
A private business that operates at a public facility.
concierge
a hotel employee who provides additional advice, recommendations, and other services to guests, such as restaurant reservations
CONFIDENTIAL TARIFF
A schedule of wholesale rates distributed in confidence to travel wholesalers and travel agents.
connecting flight
an air journey that requires changing planes at an intermediate city along the way
consolidator
a business that sells airline tickets in bulk, usually at some savings, but with many restrictions - be careful who you use !
CONSORTIUM
A group of persons/companies that pool together their resources to obtain benefits such as commissions, advertising, etc.
COOPERATIVE ADVERTISING
Advertising that promotes and is sponsored by two or more companies or governmental agencies.
CORPORATE RATE
A special rate offered to business clientele, or a rate negotiated upon by a supplier and company.
couchette
the sleeping compartment of a train, that can contain up to 6 beds
CST
Central Standard Time
CTA
Certified Travel Associate
CTC
Certified Travel Counselor - the ultimate in travel professionals, CTC certification can be compared to the " Master's Degree " of the industry
CVB
Convention and Visitor's Bureau ( generic term ) |