FAM OR FAM TOUR
Familiarization tour. A complimentary or reduced-rate travel program for travel professionals designed to acquaint them with specific destinations or suppliers and stimulate the sale of travel. Fams are also offered to journalists to cultivate media coverage of specific travel products.
family plan
offered by most hotels, allow children to stay in the same room as parents, at no additional charge. Age requirements vary between hotels
fare basis (code)
the sometimes confusing code or codes on which the price of an airline ticket is based. Some itineraries contain many different codes. Most will indicate whether a fare is refundable or not. If even one fare code contained in a ticket is nonrefundable, then the entire ticket becomes nonrefundable. Even some first class fares are now nonrefundable !
first class
most aircraft have at least some first class seats up front, which offer much more room and upgraded cabin service, meals, etc. Worth the price on some long, international destinations, if you can afford it
FIT
foreign independent tour - actually used generically now for a travel package put together by a travel agent from separate components such as car, hotel and airfare, adjusted exactly as the traveler wishes. May include city tours, theater tickets, and other " independent " options, and may also include custom mapping/routing to accomplish the client's goals
fjord
a narrow inlet from the ocean, usually bounded by cliffs, and with spectacular scenery. Most are located in Alaska, Norway, and New Zealand
FLY / CRUISE PACKAGE
A vacation package that includes the air transportation to the port of embarkation and the cruise itself.
FLY / DRIVE PACKAGE
A vacation package that includes air transportation and rental car use.
fly-drive package
a travel package featuring airfare, rental car, and perhaps hotels. Usually less expensive than booking each separately
FOCUS GROUP INTERVIEW
A research interview format in which a trained, objective moderator facilitates respondents’ discussion of a given topic. Focus groups are useful for examining subject’s responses to concepts and strategies, such as advertising campaigns.
FULFILLMENT
Responding to requests from potential visitors.
full service hotel
a hotel with restaurant facilities
funnel flight
a flight, such as on a regional or commuter carrier, that " feeds " larger planes which continue on to other destinations. Also, the use of a single flight number for an itinerary that really involves a connection with two separate flight numbers, thus making the itinerary appear to be a direct flight with a change of aircraft as opposed to a connection. Just call it a connection and be done with it !!! |